Coursework

Professional Development and Learning (PDL) report.

Introduction: Framing Professional Development

Embarking on a structured Professional Development and Learning (PDL) journey is paramount in achieving my career objective of becoming a Human Resource (HR) Director within the technology sector. This report, a pivotal element of my Master of Science (MSc) in Human Resource Management (HRM) at the University of London, interweaves theoretical paradigms with the expertise I have garnered through extensive experiences in the field.

Central to this PDL (Figure 1) is exploring how psychological and organisational theories can be leveraged to elevate HRM practices within the technological revolution. I will critically appraise the tenets of three learning theories: (1) David A. Kolb’s (2005) experiential learning, which advocates for a dynamic learning process through experience reflection, conceptualisation, and active experimentation; (2) Albert Bandura's (1977) social learning theory to underscore the significance of learning through social interactions and observations; and (3) Jack Mezirow's (1997) transformative learning theory, which emphasises the role of critical reflection in promoting profound personal growth.

In concert, this report will examine the skills and competencies instrumental for navigating the evolving terrain of HRM in the technology sector. The seminal work of Collings and Mellahi (2009) on strategic talent management and Ortenblad's (2004) insights into organisational learning and adaptability are utilised to emphasise the necessity of continuous development and agile response to change.

Reflections throughout are carefully crafted to ground my aspirations in tangible and actionable stages. I intend to make this PDL a dynamic manifesto of my commitment to excellence and demonstrate my resolve to anticipate my chosen industry's needs and challenges, strengthening my potential to make innovative contributions (Day, 2000).

Professional Context & Aspirations

My career has been anchored in HRM practices, leading to an anthology of experiences that have systematically refined my expertise (Figure 2). The nascent stages of my career offered a foundation in essential skills from team dynamics to effective communication (Katz, 1974), which, while not exclusively HRM-centric, have provided the indispensable groundwork for my later specialisation in HRM strategies.

My founding experience as a Team Manager allowed for the practical application of theoretical constructs in employee training and performance management. At the same time, my involvement in disciplinary meetings required a sophisticated interplay between organisational policy adherence and compassionate, empathetic consideration of individual employee circumstances (Grote, 2018, pp. 125-143). These formative experiences have been instrumental in moulding my nuanced understanding of the delicate balance required in HRM decision-making and conflict resolution. My entrepreneurial journey in co-founding a web development venture was particularly seminal, engendering the value of business insights and a window into the strategic role of technology in contemporary professional operations—a set of skills becoming increasingly indispensable in the digital era (Drucker, 1954/2007, pp. 167-220). Later, as an HR Officer, I was entrusted with a broad spectrum of HRM functions. I took a central role in the conceptualisation and execution of employee satisfaction initiatives designed to foster workplace engagement and boost team morale. Such exposure has provided empirical evidence of the efficacy and impact of considered HRM strategies (Herzberg, 2003).

Now, as an MSc HRM student at the University of London, I am diligently working to integrate rich practical knowledge with the advanced theoretical frameworks offered. For example, my forthcoming research project focuses on the applicability of Actor-Network Theory on the digital transformation of HRM, particularly emphasising how artificial intelligence can be harnessed to augment strategy (Latour, 2005; Brougham & Haar, 2018).

As I look forward to completing my studies, my north star is to distil these multifaceted insights to confront and negotiate the sophisticated HRM challenges. I aim to build organisational resilience and facilitate talent development through informed, data-driven, evidence-based interventions.

Theoretical Foundations of Learning & Development

A cornerstone of my PDL is Kolb’s Experiential Learning Theory (ELT), which provides an essential framework for integrating HRM principles through active engagement (Kolb & Kolb, 2005). Aligned with this, I am committed to meticulously documenting each learning experience in my learning log (Figure 3) to facilitate a comprehensive reflection process, capturing the journey of acquiring knowledge to application in various HRM scenarios. While recognising the value of ELT, I acknowledge its critiques, notably its potential limitations in encompassing the entirety of the learning spectrum (Illeris, 2016, pp. 29-47). My PDL seeks to integrate emotional intelligence research within my learning framework to counterbalance such critiques. Such inclusion is paramount when leading diverse teams and is particularly relevant in global HRM contexts (Mayer, Roberts, & Barsade, 2008). Emotional intelligence ensures that my experiential learning is theoretically sound and attuned to the complex dynamic interplay indispensable in modern HRM.

Additionally, Bandura’s Social Learning Theory (SLT) has played a pivotal role in shaping my learning strategy. Within my MSc programme, I am keen to leverage opportunities for professional networking and mentorship, observing and modelling the behaviour of renowned industry experts and scholars (Bandura, 1977, pp. 193-214). Despite the value of observational learning, Bandura's approach might overstate its impact, potentially neglecting the richness gained from direct experience and personal engagement in ethical leadership behaviours (Koutroubas & Galanakis, 2022). Moreover, the interpretation of observed behaviours is subject to individual variability, raising concerns about the consistency with which honest and culturally competent behaviours are modelled and internalised. Ethical relativism poses an additional challenge, as Bandura’s theory does not explicitly tackle the varying ethical standards across cultures, which is critical in a diverse environment. I am mindful of the limitations to emulate honest, inclusive, and culturally competent professional behaviours and strive to supplement observation with active, reflective, and contextual awareness.

Lastly, I have engaged with Jack Mezirow’s Transformational Learning Theory (TLT) within my PDL. As I outline specific periods for introspection in my PDL (Figure 1), I am mindful of the strengths of TLT—its capacity to foster adaptability and individual transformation in response to fluid professional environments. Simultaneously, I am aware of potential shortcomings, such as the risk of an overly individualistic focus that may overlook systemic organisational factors. This careful balance ensures that while I rigorously evaluate my beliefs and assumptions, I remain attuned to the complex and sometimes uncomfortable nature of transformative learning against the immediacy of HRM's demands. By engaging with contemporary expansions on Mezirow's framework (Taylor & Cranton, 2012), I aim to cultivate a developmental climate that is both supportive and critically reflective, thus synthesising the TLT's insight into my practice that compliments its strengths and mitigates its limitations.

It is through the confluence of these theoretical frameworks that my PDL gains its flexibility. Kolb's emphasis on active experimentation and concrete experience is a practical guide for applying HRM knowledge. Bandura's focus on observational learning reinforces the importance of contextual learning and the adoption of best practices through mentorship, which is crucial in the fast-paced environment of HRM. Mezirow's transformative learning theory provides the overarching goal of personal and professional self-actualisation, encouraging a continuous re-evaluation of my assumptions and a willingness to grow and adapt in the face of new experiences and information.

Self-Evaluation: A Reflective Assessment

In the field of HRM, the capacity to effectively analyse and respond to complex interpersonal dynamics is paramount. I have therefore sought to explore my dynamics by utilising a SWOT (strengths, weaknesses, opportunities, threats) analysis (Figure 2).

One of my strengths is resolving protracted employee disputes through strategic conflict resolution methodologies (Figure 2). This demonstrates analytical strengths that contribute to a harmonious workplace environment (Bradbury, 2022, pp. 165-394)—a consistent characteristic throughout my academic and professional journey.

A prevalent weakness of mine is finding any form of criticism challenging (Figure 2). I acknowledge that embracing feedback constructively is integral to personal and professional growth—therefore, I am committed to developing resilience in this area. By enhancing my emotional intelligence, I can better interpret feedback as an opportunity for development rather than a personal critique (Grant, 2007). In addressing my fluctuations in self-confidence and the occasional emergence of imposter syndrome, I may cultivate strategies to build a more consistent self-perception and a stronger belief in my competencies (Bravata et al., 2019). This is about combating self-doubt and reinforcing a foundation of self-efficacy that supports my progression and leadership potential. Recognising the risks of overextension, I will actively explore strategies to ensure a healthy balance, thus preventing burnout and promoting well-being (Frone, 2023, pp. 143-162).

On the horizon, the integration of emergent technologies within HRM practices offers a fertile ground for innovation and opportunity (Figure 2). Keeping pace with advancements such as HR information systems and analytics tools is imperative to remain relevant and influential within the field (Marler & Fisher, 2013). My planned, proactive engagement with these technologies, including enrolling in courses on core technologies such as Workday, indicates my resolve to bridge knowledge gaps. Additionally, with the publication of my debut book on UK employment law in October 2023, I have begun to establish myself as a thought leader within the community. This opportunity could serve as a stepping stone for future literary contributions and enhance my academic pursuits by providing practical insights to HRM students and professionals (Leroy et al., 2018).

Finally, the competitive field of HRM necessitates a strategic approach to mitigate threats through differentiation (Figure 2). By cultivating a unique blend of skills and experiences and by adhering to a philosophy of continuous learning, I position myself to stand out within a crowded field (Barney, 1991). Furthermore, the shift towards online learning and the changing nature of work environments underscore the need for adaptability and proactive management of my professional development (Kniffin et al., 2021).

In conclusion, I intend to make reflective assessment and strategic planning a continuous characteristic of my professional journey (Figure 3). By analysing my personality traits and their influence on professional choices, I seek to align my innate characteristics with my career aspirations, fostering both personal satisfaction and professional success (Judge & Bono, 2001).

Strategising Professional Growth: Developing the PLD

The structure of my PLD plan is built on the solid bedrock of SMART goals, as delineated by Doran (1981). These goals are not random aspirations but Specific, Measurable, Achievable, Relevant, and Time-bound. Each objective is a stepping stone towards the eighth-year milestone: assuming the role of an HR Director at a global technology corporation. This achievement will reflect my strategic acumen and the effective orchestration of HRM strategies that resonate with the core values of innovation and agility that define the tech industry.

In the nascent phase of my PLD journey, the next two years are dedicated to embracing experiential learning, as theorised by Kolb (2015, pp. 153-196). I intend to apply the robust academic foundation from my MSc to the real-world complexities of HRM in the technology sector. Securing an HR Advisor position is the immediate milestone, providing a platform for practical experience that will be the substrate for future reflective observation and abstract conceptualisation. Bandura's social learning theory (1977, pp. 193-214) underscores the importance of my learning strategy in interacting with professional circles. My recent membership to The Company of Human Resource Professionals is a strategic choice to immerse myself in a milieu of esteemed HRM thought leaders. The knowledge and guidance gleaned from this network will be instrumental as I strive to advance to an HR Manager role within four years (Figure 1), signifying a significant leap in my capacity to shape policy and practice in a technology-driven context.

As I approach the midpoint of my learning plan, around the sixth-year mark, transformative learning will take centre stage. Mezirow's (1997) transformative learning theory will inform my approach as I assimilate complex experiences and align HRM strategies with a business's technological trajectory as an HR Business Partner. This role will challenge me to apply my knowledge and reassess and expand my perspectives, fostering a culture of strategic innovation. Employing critical reflection techniques, a concept emphasised by Mezirow (1997), I will regularly assess my progress towards my goals. This reflective practice will reinforce my PLD plan to remain flexible and responsive, enabling me to recalibrate my objectives to keep pace with the ever-changing tech industry landscape.

Furthermore, I am committed to contributing to the HRM body of knowledge through scholarly endeavours and practical initiatives. Leveraging my MSc studies, I intend to publish insightful articles and papers addressing salient technology sector HRM challenges. These contributions will strengthen my professional standing and signal my commitment to advancing the field. My resolve to pursue chartered membership in the CIPD further exemplifies my dedication to maintaining the highest standards of HRM practice (Armstrong & Taylor, 2023, pp. 63-84). This approach to development has a basis in the concept of a "Boundaryless Career" (Miles & Snow, 1996, pp. 97-115), emphasising the value of adaptability and the pursuit of opportunities beyond traditional organisational confines.

In sum, my PLD plan (Figure 1) will serve as a testament to my dedication to a strategic, innovative, and adaptable career path in HRM. As I navigate this journey, I will continually seek out the latest research and incorporate industry best practices into my PLD plan, ensuring that my role as an HRM leader remains at the forefront of innovation and strategic HRM development.

Analysing & Refining the Professional Growth Strategy

As advocated by Locke and Latham (2002), the incorporation of SMART goals offers a structured approach, providing clear, measurable milestones that render my professional journey within the HRM domain not only envisioned but also actionable and assessable (Figure 1). Yet, it is vital to interpret these SMART objectives with a degree of flexibility, allowing for the kind of responsive recalibrations that acknowledge the ever-changing tech landscape in line with the adaptive learning cycles proposed by Kolb (1984).

The adaptability of my learning strategy resonates with the experiential learning model—it acknowledges that professional growth is not linear but an iterative process of reflection, conceptualisation, and experimentation. By engaging with The Company of Human Resource Professionals, my strategy facilitates a platform for mentorship and networking, aligning with Bandura's (1977) social learning theory that emphasises the importance of learning from a diverse range of role models and experiences. However, the challenge remains to quantify the impact of such networking and mentorship, potentially leaving gaps in evaluating success. This gap could be mitigated by fostering Mezirow's (1997) transformative learning experiences that inform and reform one's professional identity.

In sum, the effectiveness of a meticulously crafted PLD plan, instrumental in navigating the professional landscape of HRM within the technology sector, hinges on its continuous evaluation and adaptation—a reflection of Schön's (1983, pp. 76-104) emphasis on the reflective practitioner. Grounded in evidence-based practice, my plan's ultimate success lies in its ability to remain relevant to both personal aspirations and the ever-evolving demands of the industry, embracing a learning journey that encompasses both structured goals and the transformative potential of unexpected experiences.

Synthesis & Forward Trajectory

The salient theme of my PDP is the manifold application of psychological and organisational theories to enhance HRM practices within the ongoing technological revolution (Figure 1). Central to my professional evolution has been a critical appraisal and deliberate adherence to Kolb's experiential learning model (Kolb, 2015, pp. 153-196). This model's recursive process, which emerges from the continual interplay between experience and reflection, is paramount in guiding my approach to fostering a culture of continuous learning and adaptability. The technology sector's rapid change necessitates a learning framework as agile and responsive as the industry itself, making Kolb's cycle of concrete experience, reflective observation, abstract conceptualisation, and active experimentation an ideal fit. It encourages personal and organisational growth and a tailored learning experience, allowing for the strategic alignment of HRM practices with the unique demands of the tech environment. Furthermore, the active experimentation phase in Kolb's model endorses a culture of innovation, where the iterative testing of new ideas is accepted and expected, mirroring the technology sector's ethos of perpetual innovation. Thus, while other learning theories provide valuable perspectives, Kolb's holistic and flexible approach most aptly prepares me to navigate and shape the fluid landscape of HRM in technology, ensuring that my professional practice keeps pace with but anticipates and leads industry advancements.

Additionally, Bandura's (1977, pp. 193-214) social learning theory has profoundly influenced my understanding of the learning processes within organisational settings, offering an invaluable framework for navigating the complex dynamics of HRM. Recognising that professional development often unfolds through observation, imitation, and modelling, I plan to actively engage with The Company of Human Resource Professionals, where the collective wisdom of seasoned industry leaders is ripe for absorption. This approach not only harnesses the practical relevance of Bandura's work but also aligns with HRM's inherently social nature—where learning is as much about interpersonal interactions as it is about individual study. In the technology sector, where agility and swift knowledge transfer are prized, Bandura's insights into the cognitive underpinnings of learning through social engagement provide a roadmap for rapidly assimilating best practices and behaviours. The social learning theory thus cornets more solitary learning paradigms, positioning itself as the most appropriate for an HRM professional seeking to both leverage and contribute to the industry's collective intelligence, shaping and being shaped by the organisational culture that thrives within it.

And lastly, Mezirow's (1997) transformative learning theory has been a beacon in navigating my career trajectory. It offers a compelling framework that surpasses other learning theories in its ability to facilitate profound, structural change. It emphasises the power of critical reflection on experience to catalyse a profound shift in the basic premises of thought, feelings, and actions, particularly relevant in HRM—a domain continually reshaped by technological advancements. This transformative approach has emboldened me to adapt to technological changes within HRM and equipped me to be a pioneer in aligning HRM strategies with technological innovations. By embracing this approach, I am committing to a level of personal and professional growth that transcends the acquisition of new skills, aiming instead for a redefinition of my role and the role of HRM in the context of technological change, thereby ensuring that my career growth is not just responsive but anticipatory of the needs and possibilities that lie ahead.